Shipping policy

Our store ships your order from our Atelier in Hokkaido, Japan, and offers shipping within Japan as well as International shipping. All the shipping methods we use offer a tracking number.

If your country is not yet listed in the shipping options at checkout, please contact us at info@atelieryumika.com.
We currently do not offer shipping to the United States of America. But please be sure that we are working on a solution to be able to offer it quickly! Thank you for your understanding.

Within Japan, we offer free Standard delivery for orders of ¥18,000 and up. Otherwise, we offer different rates according to the size and weight of your order:

Rates with Japan Post:
Yû-Packet: Flat rate of ¥360 throughout Japan;
Letter Pack Plus (with signature): Flat rate of ¥600 throughout Japan;
Letter Pack Light: Flat rate of ¥430 throughout Japan.

Rates with Kuroneko Yamato (Ta-Q-Bin): 
Within Hokkaido: ¥940;
For the Tohoku region: ¥1320;
For the Kanto region: ¥1460;
For the Chubu region: ¥1610;
For the Kansai, Chugoku, Shikoku and Kyushu regions: ¥2340;
For Okinawa: ¥2340.

For International shipping, we offer different rates depending on the region where you live.

IMPORTANT NOTE: Your order might be subjected to import taxes and duties upon arrival in your country.

For customers in the European Union, if your order is worth less than 150€, then you shouldn’t have to pay any import duties. However, from July 1, 2026, a flat fee of 3€ will be applied to all e-commerce parcels under 150€ coming from outside of the UE.

For customers in France in particular, from March 1, 2026, a flat fee of 2€ per item in the parcel will be applied to all e-commerce parcels under 150€ coming from outside of the UE. This measure will last until December 31, 2026 maximum, fundamentaly until a similar system is set up at the UE level. 

For customers in the United Kingdom, if your order is worth less than £135, then you shouldn’t have to pay any import duties.

For customers residing elsewhere, I invite you to check with your local authorities directly.

Be aware that if you refuse to pay those import taxes and duties, your order will be returned to Japan and won't be either shipping again or reimbursed to you. Thank you for your understanding and cooperation.

Europe = Monaco, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland:
- Regular Shipping: €15, International ePacket Light (~10-15 days);
- Express Shipping: €30, EMS (~7 days).

—> We offer Free Regular Shipping on orders of €200 and up.

United Kingdom:
- Regular Shipping: £12, International ePacket Light (~10-15 days);
- Express Shipping: £24, EMS (~7 days).

—> We offer Free Regular Shipping on orders of £170 and up.

Asia, Oceania and Canada = Australia, Canada, Hong Kong SAR, South Korea, Malaysia, New Zealand, Singapore, Cyprus, China, India, Indonesia, Philippines, Taiwan, Vietnam:
- Regular Shipping: ¥2,500, International ePacket Light (10-15 days);
- Express Shipping: ¥4,500, EMS (~7 days).

—> We offer Free Regular Shipping on orders of ¥30,000 and up.

Central/South America = Mexico, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Uruguay, Venezuela:
- Regular Shipping: $20, International ePacket Light (15-20 days);
- Express Shipping: $35, EMS (~10 days).